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How does this freelance moderator use YouTube for unbiased content and his professional arsenal?

Harsh Maskara, freelance moderator with 15+ years of qualitative market research experience, shares how he uses YouTube as his main source for news and media, finding it less biased than traditional outlets, and how watching interviews adds to his professional "arsenal," helping him sharpen his moderation skills.

Down & Dirty with Dr. T is back with a new episode featuring Harsh Maskara, an independent qualitative market researcher with over 14 years of experience working across brands like HUL, Amazon, and Tata Motors.

A moderator at heart, Harsh has spent years leading focus group rooms and one-on-one conversations. After starting his career in full-service research agencies, he chose to freelance so he could stay closer to fieldwork and moderation.

In this episode, he sits down with Dr. Taapsi Ramchandani to talk about how YouTube has become a key learning and awareness tool in his daily life. By watching long-form interviews and political conversations, and closely observing how experienced interviewers frame questions, use silence, and navigate conversations, Harsh shares how YouTube adds to his “arsenal, so to say” as a moderator. The conversation also briefly touches on the smaller role of tools like Spotify, LinkedIn, Google, Groww, and Netflix in supporting how he learns, unwinds, and stays informed.

Highlights from the episode:

  • Transition to freelance moderation: Harsh shares his journey from a full-time role at Quantum Consumer Solutions in Mumbai to becoming a freelance moderator, explaining that a senior, desk-bound role became too taxing, and he wanted more excitement from field work and life.
  • The significance of running: Running is a significant factor in the speaker's life, as it makes him "clear-headed", and he finds that it allows him to become "more conscious of yourself and your thoughts".
  • The moderator's need for current affairs: As a freelance moderator, he emphasizes the importance of staying in sync with current affairs, media, and entertainment because consumers often reference what they have been exposed to, and the moderator needs to understand those references.
  • YouTube as a key information source and learning tool: The speaker uses YouTube as a primary source for up-to-date information, news, and media, choosing video content not only because it offers a potentially less-biased perspective than traditional media but also because he learns from watching how others conduct interviews.

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Transcription

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